+ Online Dating Safety

We know our members are sensible, worldly, head-screwed-on types, but we wanted to remind you of a few golden rules that everyone should live by to make the internet as safe a place as possible. Follow these few simple check-points and you should have nothing to worry about...


Choose a password tthat is easy for you to remember but that would be as difficult as possible for anyone else to guess. Childrens' names are easy, but just as easy for someone who knows you to guess!
Your account password should be unique to to this account alone. We understand it can be a pain having so many passwords, but we wouldn't recommend using the same password for more than one account at a time.

Personal Information

Having such a fun and wonderful messaging system like ours means you don't need to give out any contact information at all until you're happy to, so don't be afraid to tell someone that you'd rather stick to talking online for a bit longer. If they're genuine then they won't have a problem. This is your dating experience and it is your right to share only the information about yourself that you feel comfortable with.


If anyone asks to borrow money or asks for any sort of financial details whatsoever, then alarm bells should start to ring. You wouldn't expect someone you met in the pub last week to ask you for money, and you shouldn't expect it online either. If somebody does ask you for money, please let us know.

Personal Safety

The bottom line is that you should always stay in control. Meet in a public place, tell someone when and where you're going, and arrange to call them at a given time to confirm all's going well. If your date is worth their salt, they will completely understand.

Don't Panic!

The vast majority of people you meet online will be genuine people just like you who are simply looking for a date or friendship. Unfortunately, it's best to plan for the worst and then allow people to prove themselves otherwise, but don't let the occasional dodgy character spoil your enjoyment.

If you have any concerns about your dating experience, be they large or small, you can call us Mon to Fri between 9am and 5pm on our freephone member support line: 0800 033 4053

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